Your Privacy Matters to Us

Personal Information

When you contact us or use our services, we may collect personal information such as your name, email address, company name, and phone number. This information is provided voluntarily when you fill out forms on our website or communicate with us directly.

We only collect information that is necessary to provide our services and communicate with you effectively. We do not collect sensitive personal information unless explicitly required for a specific service engagement.

Usage Data

We may automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, and pages viewed. This data helps us understand how visitors use our site and improve the user experience.

We use analytics tools to gather aggregate, anonymized data about website traffic and usage patterns. This information does not personally identify you and is used solely for analytical purposes.

Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you interact with our site.

You can control cookie settings through your browser preferences. Disabling cookies may affect certain functionality of our website, but you will still be able to access most features.

Service Delivery

We use the information you provide to deliver our Relevance Engineering services, respond to your inquiries, and communicate about projects and engagements. Your contact information enables us to provide updates and deliverables related to our work together.

We may also use your information to send relevant communications about our services, industry insights, or updates that may be of interest to you. You can opt out of marketing communications at any time.

Improvement and Analytics

We analyze usage data to improve our website, services, and overall user experience. This includes understanding which content is most valuable, identifying technical issues, and optimizing site performance.

Aggregated and anonymized data may be used for research and analytical purposes to better understand market trends and improve our service offerings.

Legal Compliance

We may use or disclose your information when required by law, to protect our rights, or to comply with legal processes. This includes responding to lawful requests from public authorities or meeting national security requirements.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

We regularly review our security practices and update them as necessary to ensure the ongoing protection of your data. Our team is trained on data protection best practices and confidentiality requirements.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, delete, or restrict the processing of your data. You may also have the right to data portability and to withdraw consent where processing is based on consent.

To exercise any of these rights or to ask questions about how we handle your data, please contact us using the information provided on our contact page. We will respond to your request within the timeframe required by applicable law.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When data is no longer needed, we securely delete or anonymize it.

For client engagements, we may retain project-related information for a reasonable period after the engagement ends to support any follow-up questions or future collaborations.

Third-Party Services

We may share your information with trusted third-party service providers who assist us in operating our website and delivering our services. These providers are contractually obligated to protect your data and use it only for the purposes we specify.

We do not sell, rent, or trade your personal information to third parties for marketing purposes. Any data sharing is limited to what is necessary for legitimate business operations.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make significant changes, we will notify you by posting the updated policy on our website with a new effective date.

We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of our services after any changes indicates your acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us through our website's contact form. We are committed to addressing your privacy concerns promptly and thoroughly.